I have no access to last year taxes - File my taxes last year kept popping up - I need...

GetHuman603942's customer service issue with Turbo Tax from April 2018

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Before contacting them, items GetHuman603942 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman603942's own words
File my taxes last year kept popping up ... I have no access to last year taxes
I need to hurry up an file an I can’t due to that
Helping me figure out why I need to put my last year taxes in when I filed
I have an issue with Turbo Tax too
How GetHuman603942 fixed the problem
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Turbo Tax

Online turbo tax
Customer service issue
Reported by GetHuman603942
Apr 17th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 15449 others
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Timeline
GetHuman603942 started working on this issue
Apr 17th 4:10pm