Don’t have prior year taxes - File state for * refund - Need to get them to file

GetHuman603106's customer service issue with Turbo Tax from April 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue in GetHuman603106's own words
File state for * refund ... Don’t have prior year taxes
Need to get them to file
Help me file tax
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman603106
Apr 17th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 13842 others
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Timeline
GetHuman603106 started working on this issue
Apr 17th 4:00pm