Free edition turned to Deluxe without my permission - Use free edition - My income was...

GetHuman602926's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman602926's own words
Use free edition ... Free edition turned to Deluxe without my permission
My income was approved be the irs for the free edition
Reverse charges for the deluxe edition and state return
I have an issue with Turbo Tax too
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Turbo Tax

Free edition
Customer service issue
Reported by GetHuman602926
Apr 17th, 2018 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 17389 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman602926 started working on this issue
Apr 17th 12:03pm
GetHuman602926 reviewed the items needed
Apr 17th 12:05pm