Questions about payment it won't allow me to go back to cheaper payment

GetHuman602116's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman602116's own words
Questions about payment it won't allow me to go back to cheaper payment
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Turbo Tax

Customer service issue
Reported by GetHuman602116
Apr 17th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13940 others
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Timeline
GetHuman602116 started working on this issue
Apr 17th 12:01am