since I had rental income from Wash DC - file my federal VA state taxes using turbotax...
GetHuman601657's customer service issue with Turbo Tax from April 2018
Help with my Turbo Tax issue
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The issue in GetHuman601657's own words
file my federal VA state taxes using turbotax ... since I had rental income from Wash DC
Turbotax suggested that I order second state upgrade
Turns out that I do not need secodn state upgrade since I have no refund to claim. The solution would be to just cancel the second state order and get a refurn or apply this credit towards Audit support
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