File was rejected - Get exiles accepted - Now says “you have no files eligible for e-filing”

GetHuman601247's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman601247's own words:
Get exiles accepted ... File was rejected
Now says “you have no files eligible for e-filing”
Help correcting what might be wrong and submit as I already paid $**.**
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman601247
Apr 16th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11245 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman601247 started working on this issue
Apr 16th 8:23pm
GetHuman601247 reviewed the items needed
Apr 16th 9:59pm