You blocked me and i cant get a code to unblock it because there is an old email addres...

GetHuman562111's customer service issue with TurboTax from April 2018

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The issue in GetHuman562111's own words
Set up direct deposit on mt turbo tax carsd so i could recieve my refund.I filed my taxes with yall jan** **** and nust got my card and i blocked from using my card because i dont have the same email i did when i filed my taxes ... You blocked me and i cant get a code to unblock it because there is an old email address that its sending the code too and also it said upload my id and i did it atil wont unblock it.
I have * kids and i need my tax money..I filed ez form and yall charged me when its usually free
Fed ex me a card with a new number so i can activate it and set up direct deposit.I recieved a personalized card and it has the same numbers as the other one..I didnt ask a personalized card.I tried to upload my id card * times it says its not ledgable. Can u send me the website to upload my id on my new email so i can get the bloxk off
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Android phone*turbo taxupload
Customer service issue
Reported by GetHuman562111
Apr 6th, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4775 others
0 customers following this
Items needed
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Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account


GetHuman562111 started working on this issue
Apr 6th, 2018 5:23pm
GetHuman562111 reviewed the items needed
Apr 6th, 2018 5:25pm

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