Rejects - Efiling - Agi not available through Turbo Tax

GetHuman566659's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
Before contacting them, items GetHuman566659 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue and preferred resolution, in GetHuman566659's own words:
Efiling ... Rejects
Agi not available through Turbo Tax
Full refund
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman566659
Apr 3rd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 14 customers so far
Similar issue to 12346 others
0 customers following this
Timeline
GetHuman566659 started working on this issue
Apr 3rd 7:40pm
GetHuman566659 indicated the issue is not fixed yet.
Apr 3rd 8:38pm