Turbo tax took $*** from my account and I would like to know why

GetHuman614052's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman614052's own words
I was trying to do something, and ran into a problem.
Turbo tax took $*** from my account and I would like to know why
GetHuman614052 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

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Customer service issue
Reported by GetHuman614052
Apr 20th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
Similar issue to 13726 others
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Timeline
GetHuman614052 started working on this issue
Apr 20th 12:15pm