Won’t let me log into old account - Access my account - I need my agi info to finalize...

GetHuman611467's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman611467's own words:
Access my account ... Won’t let me log into old account
I need my agi info to finalize this year taxes
To verify my info so I can gain access again
Help with my Turbo Tax issue
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Turbo Tax

TurboTax online
Customer service issue
Reported by GetHuman611467
Apr 19th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 5 customers so far
Similar issue to 11265 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman611467 started working on this issue
Apr 19th 3:15pm