My state is wrong and i already paid so i cant start over - Need to reset my app due to...

GetHuman611392's Technical Support issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
The issue in GetHuman611392's own words
Need to reset my app due to filing federal over the phone . I need to do only state . ... My state is wrong and i already paid so i cant start over
Re set my account
I have an issue with Turbo Tax too
How GetHuman611392 fixed the problem
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Turbo Tax

Turbo tax delux
Technical Support issue
Reported by GetHuman611392
Apr 19th, 2018 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 17145 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman611392 started working on this issue
Apr 19th 2:55pm
GetHuman611392 indicated the issue is not fixed yet.
Apr 19th 5:32pm
GetHuman611392 indicated the issue is not fixed yet.
Apr 23rd 1:59pm
GetHuman611392 indicated the issue is not fixed yet.
Apr 23rd 1:59pm