When I started my taxes my username I forgot to log out of when I did my daughter's in...
GetHuman611315's customer service issue with Turbo Tax from April 2018
Help with my Turbo Tax issue
First: share to improve GetHuman611315's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman611315 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman611315's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman611315's own words
Do our **** taxes . ... When I started my taxes my username I forgot to log out of when I did my daughter's in feb now I could not use to do my own so I created a new acct with my husband's email and now it won't let me get in my old acct to see a agi for him last year I tried along time did not want to get locked out
I paid and could not get in to old acct to send taxes .
Help me fix it and i will not get them mixed up again.
I have an issue with Turbo Tax too
How GetHuman611315 fixed the problem
We are waiting for GetHuman611315 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.