Wont let me pay due fee payment date - It won’t let me pay

GetHuman610506's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman610506 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman610506's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman610506's own words:
Wont let me pay due fee payment date
It won’t let me pay
Someone advising me on how to get the payment to prodded
Help with my Turbo Tax issue
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Turbo Tax

Self emplo*** turbo tax form
Customer service issue
Reported by GetHuman610506
Apr 19th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 11104 others
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Timeline
GetHuman610506 started working on this issue
Apr 19th 4:10am