I don’t have last years file - File my taxes - I need a refund because I’ve been charge...

GetHuman610397's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman610397 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman610397's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman610397's own words:
File my taxes ... I don’t have last years file
I need a refund because I’ve been charged already
Get a refund
Help with my Turbo Tax issue
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Turbo Tax

TurboTax.com
Customer service issue
Reported by GetHuman610397
Apr 19th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11139 others
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Timeline
GetHuman610397 started working on this issue
Apr 19th 2:46am