You said you don't have me in your records - I need my log on so I can pay for a state prduct

GetHuman610005's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman610005 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman610005's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman610005's own words:
I need my log on so I can pay for a state prduct ... You said you don't have me in your records
Call me
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman610005
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 11192 others
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Timeline
GetHuman610005 started working on this issue
Apr 18th 11:55pm