Several weeks ago I signed up for tune in premium and it was just for the free trial. A...

GetHuman4113022's Cancel service issue with TuneIn.com from December 2019

Help with my TuneIn.com issue
The issue in GetHuman4113022's own words
Several weeks ago I signed up for tune in premium and it was just for the free trial. After only a few days I decided it definitely wasn’t what I wanted so I went back in last week or in might’ve been the week before and went onto the website. I went into my account and hit cancel subscription and follow through. I didn’t hear anything else back about it so I assumed everything was good. Fast forward to today and $*** gets taken out of my account and puts me overdraft in my bank account. This is ridiculous! I really want my money back now! I am not using the product and I certainly don’t want to pay for something I know I canceled!
I want my money refunded immediately
How GetHuman4113022 fixed the problem
I got in touch with them through their website contact form and said basically what I said on here. They got back with me within two hours and said they would start the refund process. The money was back in my account within * business days.
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TuneIn.com

TuneIn Premium
Cancel service issue
Reported by GetHuman4113022
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4113022 shared how to fix
Seen by 6 customers so far
Similar issue to 346 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman4113022 started working on this issue
Dec 17th, 2019 8:52pm
GetHuman4113022 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 12:45pm
GetHuman4113022 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 4:17pm

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