On ****** i was looking for a way to find my local radio station. my daughter has this...
GetHuman2956376's Cancel service issue with TuneIn.com from May 2019
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The issue in GetHuman2956376's own words
On ****** i was looking for a way to find my local radio station. my daughter has this app and said it was free, so she installed to my phone, but soon after (about ** min) after her installing it I unintalled it. I had no idea that I had agreed to a subscription until a month later to the day my bank account was billed for **.**. After research I found that uninstalling does not stop a subscription, that there are steps that have to be done which I had no knowledge of since I don't buy these things. If its not free I don't mess with it. I did manage to follow the steps for canceling but it was to late so I contacted the company directly through their website which said it could take upto **min or a couple of days. All I want is a refund, I could had subscribed to Sirius xm and not paid this much. I contacted the company again * weeks later and still have not been contacted. The research on the policy of this company said that as long as the app was uninstalled within ** hours I would not be charged. I canceled it the same day. All I am asking for is a refund.*Thank You if you can help with this issue.
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