On ****** i was looking for a way to find my local radio station. my daughter has this...

GetHuman2956376's Cancel service issue with TuneIn.com from May 2019

Help with my TuneIn.com issue
The issue in GetHuman2956376's own words
On ****** i was looking for a way to find my local radio station. my daughter has this app and said it was free, so she installed to my phone, but soon after (about ** min) after her installing it I unintalled it. I had no idea that I had agreed to a subscription until a month later to the day my bank account was billed for **.**. After research I found that uninstalling does not stop a subscription, that there are steps that have to be done which I had no knowledge of since I don't buy these things. If its not free I don't mess with it. I did manage to follow the steps for canceling but it was to late so I contacted the company directly through their website which said it could take upto **min or a couple of days. All I want is a refund, I could had subscribed to Sirius xm and not paid this much. I contacted the company again * weeks later and still have not been contacted. The research on the policy of this company said that as long as the app was uninstalled within ** hours I would not be charged. I canceled it the same day. All I am asking for is a refund.*Thank You if you can help with this issue.

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TuneIn.com

Cancel service issue
Reported by GetHuman2956376
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1423 others
0 customers following this
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Timeline

GetHuman2956376 started working on this issue
May 20th, 2019 9:22pm
GetHuman2956376 indicated the issue is not fixed yet.
May 23rd, 2019 10:01pm
GetHuman2956376 indicated the issue is not fixed yet.
May 23rd, 2019 10:09pm
GetHuman2956376 indicated the issue is not fixed yet.
May 23rd, 2019 10:13pm
GetHuman2956376 shared this issue with others over email
May 23rd, 2019 10:15pm

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