Once again, I am writing to ask for a refund of a double charge on the Tunein premium s...

GetHuman1140796's customer service issue with TuneIn.com from September 2018

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The issue in GetHuman1140796's own words
Once again, I am writing to ask for a refund of a double charge on the Tunein premium subscription I have. I was charged once by Google App and once by Tunein.com. On Sept. **, $***.** was charged to my Visa card ending in **** and on Sept. **, $**.** was charged for the same subscription. During the trial period, when I found out that my log in on my cell phone resulted in signing up for another trial period at the same time I started a trial period on my laptop, I contacted tunein to correct it and was told to go to Google App. When I went there, I tried to process the cancellation of the duplicate subscription and thought I had done so. All I am asking is to credit one of the subscription amounts as I want to keep a subscription. Repeated attempts to Tunein have not resolved the problem. *****@***.com *(***)***-**** Visa card ending in ****

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Customer service issue
Reported by GetHuman1140796
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 524 others
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GetHuman1140796 started working on this issue
Sep 14th, 2018 4:29pm
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Sep 14th, 2018 4:29pm