This issue was not in fact fixed. I need a human to fix this. Please see the problem in detail below.

GetHuman931171's customer service issue with TuneIn.com from July 2018

14 views | 348 similar | 0 following
Help with my TuneIn.com issue
GetHuman931171's next move: try the TuneIn.com help center.
TuneIn.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman931171 will want to follow the link below to head to their help center. We will check on GetHuman931171 later to make sure it's all set or try to help escalate.
The issue in GetHuman931171's own words
Change password and*or logout ... Unable to change password on my Tunein account. Was able to log in with the old password, but the old password does not meet current password requirements (it's only * characters). Old password is preventing my ability to change the password. Also, I am unable to log out of my account. Need a complete password reset which doesn't require using my old password.
I keep getting into a circular resolution tree. There appears to be no resolution without a complete password reset.
Please sent me a password reset link. My old password is too short for current password requirements and won't allow me to make any changes or logout.
I've already searched the help center and that was nothing which addressed by issue.
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TuneIn.com

Tunein
Customer service issue
Reported by GetHuman931171
Jul 30th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 348 others
0 customers following this
Items needed
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Timeline

GetHuman931171 started working on this issue
Jul 30th, 2018 5:30pm
GetHuman931171 indicated the issue is not fixed yet.
Jul 30th, 2018 9:17pm
GetHuman931171 indicated the issue is not fixed yet.
Jul 30th, 2018 9:23pm
GetHuman931171 indicated the issue is not fixed yet.
Jul 31st, 2018 7:42pm
GetHuman931171 indicated the issue is not fixed yet.
Aug 1st, 2018 12:25am
GetHuman931171 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:37pm
GetHuman931171 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:38pm

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