I submitted my single "Candyman with the Blues" on ****. My artist name is Zach Maxwel...
GetHuman-zmaxwell's customer service issue with TuneCore Inc. from February 2019
Help with my TuneCore Inc. issue
First: share to improve GetHuman-zmaxwell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zmaxwell's next move: talk to TuneCore Inc. again when they open.
TuneCore Inc.'s call center is closed now. We will send GetHuman-zmaxwell a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-zmaxwell may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-zmaxwell's own words
I submitted my single "Candyman with the Blues" on ****. My artist name is Zach Maxwell. TuneCore didn't upload my single to my Soundcloud artist profile. Instead, they created a new profile (also called Zach Maxwell) that is unverified on Spotify and has zero followers. My single drops today (****), and I have multiple publications waiting to publish articles about it, but they need the single to be on my verified Spotify music profile, Zach Maxwell Music. I need Tunecore to correct their mistake and upload "Candyman with the blues" to my Zach Maxwell Music Spotify verified account, with my followers. I've been trying to call and email Tunecore for DAYS and have received no response. Are you able to please help?
GetHuman-zmaxwell did not yet indicate what TuneCore Inc. should do to make this right.
I have an issue with TuneCore Inc. too
How GetHuman-zmaxwell fixed the problem
We are waiting for GetHuman-zmaxwell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.