I submitted my single "Candyman with the Blues" on ****. My artist name is Zach Maxwel...

GetHuman-zmaxwell's customer service issue with TuneCore Inc. from February 2019

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I submitted my single "Candyman with the Blues" on ****. My artist name is Zach Maxwell. TuneCore didn't upload my single to my Soundcloud artist profile. Instead, they created a new profile (also called Zach Maxwell) that is unverified on Spotify and has zero followers. My single drops today (****), and I have multiple publications waiting to publish articles about it, but they need the single to be on my verified Spotify music profile, Zach Maxwell Music. I need Tunecore to correct their mistake and upload "Candyman with the blues" to my Zach Maxwell Music Spotify verified account, with my followers. I've been trying to call and email Tunecore for DAYS and have received no response. Are you able to please help?
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TuneCore Inc.

Customer service issue
Reported by GetHuman-zmaxwell
Feb 28th, 2019 - 3 mons ago
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GetHuman-zmaxwell started working on this issue
Feb 28th 5:45pm