My issue is not fixed

GetHuman-nikkifin's customer service issue with TuneCore Inc. from August 2018

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The issue in GetHuman-nikkifin's own words
I am trying to access my account but it is not accepting my password. When i try to change it your system says you have sent a link on how to change my password to my email address which is "*****@***.com" but nothing ever comes through. I need to access my account because I want to upload new songs. Please help.
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TuneCore Inc.

Customer service issue
Reported by GetHuman-nikkifin
Aug 22nd, 2018 - a mon ago
I have an issue with TuneCore Inc. too
Fixed
Seen by 9 customers so far
Similar issue to 218 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-nikkifin started working on this issue
Aug 22nd 6:44am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 24th 4:11am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 24th 4:12am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 24th 4:12am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 24th 4:22am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 27th 9:42am
GetHuman-nikkifin indicated the issue is not fixed yet.
Aug 27th 9:42am