Hello. I have a problem with my Distribution credit. Before to buy my credit distributi...

GetHuman-hugo_pey's customer service issue with TuneCore Inc. from July 2018

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The issue in GetHuman-hugo_pey's own words
Hello. I have a problem with my Distribution credit. Before to buy my credit distribution, I bought * single, and I purchase for * years and with * Collect Your YouTube Sound Recording Revenue. So I saw that TuneCore offer distribution credit. So I bought a credit of ** singles. But now, when I want to finalize, I see that I don't have any possibilities to make my single living more than * year in stores, and I can't needer pay * Collect Your Youtube Sound Recording Revenue. I want to make my song living for * years and not only one, and to have the Collect Your YouTube Sound Recording Revenue in every single I have. If I knew it, I wouldn't have bought this package and I would have buy one by one but it seems that TuneCore doesn't mentioned anything about it when you want to purchase the package. Can you please help me because I'm blocked with this situation and I can't do anything because TuneCore ask me to spend my ** credit but I don't want to make on store in this way.**Best regards,

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TuneCore Inc.

Customer service issue
Reported by GetHuman-hugo_pey
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 146 others
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Timeline

GetHuman-hugo_pey started working on this issue
Jul 9th, 2018 11:09pm
GetHuman-hugo_pey indicated the issue is not fixed yet.
Jul 10th, 2018 12:26am
GetHuman-hugo_pey indicated the issue is not fixed yet.
Jul 10th, 2018 12:27am
GetHuman-hugo_pey indicated the issue is not fixed yet.
Jul 10th, 2018 12:28am
GetHuman-hugo_pey indicated the issue is not fixed yet.
Jul 10th, 2018 1:00am