Artist name and single listed under different artist page whose reaping the revenue that belongs to my artist.
GetHuman739079's customer service issue with TuneCore Inc. from June 2018
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The issue in GetHuman739079's own words
Get my artist name Code Red and newly released single The Anthem on its on artist page showing their own music ... My name is Robert Henry and My artist (Code Red) single 'The Anthem' has been linked to another artist's page who has the same name as my artist. I need my artist and single to be separated and put on it's on artist page. Our single is newly released today June *, **** and unfortunately we are not able to share it because of this issue and I don't want our revenue to be paid to the wrong artist. I'd prefer to be contacted by phone ***-***-****
When I click on my artist name Code Red it immediately goes to a different artist name who shares the same name I do. We are two totally different artist with two totally different genres of music. We are a Hiphop*Rap duo from America and they are a group of * from Germany. All of our proceeds from our song are being distributed to the other artist account because our music and artist name is listed under a different artist account. It’s also confusing to our fans and supporters and it definitely prevents us from receiving our sales.
Please put my artist Code Red and their single under their own account so when our supporters and fans want to purchase our music they can with any confusion as to whose music they are purchasing. They need to see our account showing our art cover and song.
Emailed tunecore but no response and the issue still stands
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