Instant messaging in the app is not working.

GetHuman3588403's customer service issue with Tumblr from October 2019

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The issue in GetHuman3588403's own words
The problem: Instant messaging in the app is not working.
GetHuman3588403 did not yet indicate what Tumblr should do to make this right.
How GetHuman3588403 fixed the problem
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Customer service issue
Reported by GetHuman3588403
Oct 10th, 2019 - 5 mos ago
Not resolved
Seen by 5 customers so far
Similar issue to 2310 others
0 customers following this
Items needed
Username on Account
Phone number on account
Email on Account
Full Name
URL for account
Timeline
GetHuman3588403 started working on this issue
Oct 10th, 2019 1:51pm
GetHuman3588403 indicated the issue is not fixed yet.
Oct 12th, 2019 1:37pm
GetHuman3588403 indicated the issue is not fixed yet.
Oct 24th, 2019 7:23pm