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The issue in GetHuman1003473's own words
Ingest the feed ... Crimson Hexagon is a Strategic Partner of Tumblr's providing analytics to customers from the Tumblr firehose. **We have had no access to our data feed for a month, as we were turned off by the policy team due to a news article.**How do I get this resolved, who is the best person to contact? We need someone to talk to.
We don't know what we need to do to reinstate the data feed!
We need clarification from your legal team or policy team or strategic partnership team for clarity on how to get the data feed turned back on
Strategic partner for more than * years (note that Tumblr them selves uses our product)
Hope Garcia, Global Head of BD & Strategic Partnerships has been our point of contact, but this has been slow and unreliable (mostly radio silence). We are awaiting some response for how to remediate any concerns.
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