My old tumblr account has personal identifying information on it that I would like to r...

GetHuman-markaluk's customer service issue with Tumblr from August 2018

Help with my Tumblr issue
The issue in GetHuman-markaluk's own words
My old tumblr account has personal identifying information on it that I would like to remove. The email that was associated with my account is an @aim.com domain, which has been shut down for years. I tried to recover my email with AOL but they have deactivated it, since I have not logged in for * years or so. The last time I accessed my Tumblr account was around that time as well. Please get back to me as soon as possible.
They recommend getting in contact with the email provider to regain access to the account. The problem is that my old email account has been deactivated and deleted. It does not exist in their system anymore. So Tumblr is telling me that they can't help me log in using any other email address, and AOL is telling me that the address doesn't exist anymore.
GetHuman-markaluk did not yet indicate what Tumblr should do to make this right.
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Customer service issue
Reported by GetHuman-markaluk
Aug 9th, 2018 - 6 mons ago
I have an issue with Tumblr too
Fixed
Seen by 9 customers so far
Similar issue to 305 others
0 customers following this
Items needed
Username on Account
Phone number on account
Email on Account
Full Name
URL for account
Timeline
GetHuman-markaluk started working on this issue
Aug 9th, 2018 11:30pm
GetHuman-markaluk indicated the issue is not fixed yet.
Aug 13th, 2018 5:11pm
GetHuman-markaluk indicated the issue is not fixed yet.
Aug 13th, 2018 5:13pm
GetHuman-markaluk indicated the issue is not fixed yet.
Aug 13th, 2018 5:14pm