My Tumblr account, flagfighter, was hacked near the end of November ****. The person wh...

GetHuman-nanakibh's customer service issue with Tumblr from July 2018

7 views | 188 similar | 0 following
Help with my Tumblr issue
GetHuman-nanakibh's next move: talk to Tumblr when they open.
Tumblr's call center is closed now. We will send GetHuman-nanakibh a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nanakibh's own words
My Tumblr account, flagfighter, was hacked near the end of November ****. The person who hacked the account deleted it and then stole the URL. A post that exposed some of my personal information including a picture of me and my real name was posted on the account. Although that post was removed, access to the account hasn't been returned to me. The account still has a header which slanders me and calls me a "pedophile". I've tried contacting Tumblr numerous times about this distressing situation, but I feel like my concerns have been ignored. The people who hacked me have still been stalking me on other social media like Twitter. Having my account returned to me would greatly help in restoring my peace of mind.
Delete the account currently occupying the url of flagfighter.
How GetHuman-nanakibh fixed the problem

We are waiting for GetHuman-nanakibh to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Tumblr customer problems.
How Do I Add an Archive Link to My Tumblr Blog?Why Has My Tumblr Account Been Deactivated?Why Has My Tumblr Account Been Deactivated?How Do I Restore My Deleted Tumblr Account?
Do you have a customer issue as well?
We can help you get Tumblr's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tumblr issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nanakibh fixes it.
This email address isn't valid

Tumblr

Customer service issue
Reported by GetHuman-nanakibh
Jul 1st, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 188 others
0 customers following this
Items needed
Username on Account
Phone number on account
Email on Account
Full Name
URL for account

Timeline

GetHuman-nanakibh started working on this issue
Jul 1st, 2018 6:51pm
GetHuman-nanakibh indicated the issue is not fixed yet.
Jul 1st, 2018 7:51pm
GetHuman-nanakibh indicated the issue is not fixed yet.
Jul 1st, 2018 7:52pm
GetHuman-nanakibh indicated the issue is not fixed yet.
Jul 1st, 2018 7:52pm
GetHuman-nanakibh indicated the issue is not fixed yet.
Jul 2nd, 2018 8:20pm