Trupanion Customer Service

Contact Trupanion & solve common issues

Use Trupanion's Phone Number

Trupanion's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Trupanion. Below you will also find the phone and non-phone-based contact information we've gathered.

Trupanion: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Trupanion.
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Click below to show 4 more questions, answers, and complete guides to common Trupanion customer support problems.

Contacting Trupanion customer support

Below you can compare and contrast the 3 ways to contact Trupanion by looking at which ones are the fastest and which ones other customers recommend the most for solving Trupanion customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Trupanion across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-569-7913
Customer Service
2 mins92
Online Help at trupanion.com
Customer Service
< 2 hrs87
Live Chat at trupanion.com
Customer Service
2 mins87

Does GetHuman work with Trupanion?

GetHuman does not work with Trupanion's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Trupanion at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Trupanion's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Trupanion at a Glance

Trupanion has 1 chat option
Trupanion has no customer email
Trupanion has 1 help forum
Trupanion has no twitter handle
Trupanion has no facebook page
Contact information overview

Answered on this page:

Does Trupanion cover pre-existing conditions?
What is the reimbursement process?
Does Trupanion offer 24/7 customer support?
Solutions to common issues

Contacting Other Companies

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