Trulia Customer Service Issues

Archive 4

The following are issues that customers reported to GetHuman about Trulia customer service, archive #4. It includes a selection of 20 issue(s) reported October 10, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
There is an error in the listing that was posted online yesterday for 93 Almont St, Winthrop, MA. There are two houses with the same address, the one in the front is 93 Almont St, and the one in the back (down the driveway) is 93R Almont St. The correct home to be listed is 93R Almont St, Winthrop, MA. Please make the change to 93R Almont St, Winthrop, MA. I would also like guidance on how to contact by phone. Urgent correction is needed, thank you.
Reported by GetHuman3741899 on Thursday, October 10, 2019 9:44 PM
In [redacted], I sold my house for $[redacted],[redacted] with one acre of land. Recently, I discovered that the same house with one acre is listed for $[redacted],[redacted], which was quite surprising. I can't help but wonder if the buyer knew they were getting a great deal, making me feel like I might have been taken advantage of in the sale. It took seven months to sell initially, and it required a lot of work. After switching to a different real estate agent, the house sold quickly. The address is [redacted] Pheasant Dr. N., Hampton, PA [redacted]. On Zillow, it shows the house sold for $[redacted],[redacted] in March [redacted], but my realtor claims it sold at a lower price in [redacted]. When I checked with the courthouse, they couldn't find any records, which is suspicious to me. This situation is really bothering me, and I would appreciate any insights or advice.
Reported by GetHuman3931540 on Wednesday, November 13, 2019 5:23 PM
My property, located at [redacted] Vinton Way in Redlands, Ca. [redacted], is listed on the MLS inaccurately. For the correct information, please visit another site. This 5-bedroom, 4-bathroom house features a contemporary design with stunning views from almost every room. Situated above the Redlands Country Club, it offers views of the golf course and the beautiful SB Mountains. The property boasts a semi-private driveway for added privacy, spacious rooms filled with natural light, and unique features like slate flooring and multiple fireplaces. The kitchen leads to a wrap-around deck, while each bedroom includes a walk-in closet. The master suite is particularly luxurious with a private deck, balcony, fireplace, bidet, jetted tub, and a three-head shower. Conveniently located 60 miles from LA and 45 minutes from Palm Springs.
Reported by GetHuman3948950 on Saturday, November 16, 2019 8:10 PM
I need to request a correction to the description of my property at [redacted] Lammermoor Lane, Indianapolis, IN. The house actually has 4 bathrooms, including one half bath. It features 4 bedrooms with walk-in closets, a laundry room, and 2 of the 3 full baths located on the second floor. Downstairs, there is a formal living room, formal dining room, updated kitchen with quartz counters, breakfast nook, another half bath, and a family room with a fireplace. Additionally, the basement is finished and includes a theatre room, office, living area with a fireplace, wet bar, full bath, and 2-person sauna. Outside, there are landscaped gardens, a fenced backyard, a three-level deck, and a 3-car garage. I kindly request that the listing be updated as I intend to sell the property soon. Best Regards, Hope W. Email: [redacted] Phone: [redacted]
Reported by GetHuman-ltbtfath on Sunday, November 24, 2019 1:26 AM
The mobile home situated in Tropicana Village at [redacted] Southeast 47th Court, Belleview, Florida, underwent a mold inspection on July 22, [redacted], due to my mother renting it on March 29, [redacted], and developing mold-related health issues. The mold inspector classified the house as a condition 3 mold, making it uninhabitable. A report from Air Spec advised my mother to vacate the premises until it was re-inspected. Concerningly, the owner is attempting to sell the house without addressing the mold issue or obtaining re-inspection and remediation. This poses a health risk to potential buyers. If no action is taken, I am considering notifying Channel 9 News for public awareness.
Reported by GetHuman4015581 on Saturday, November 30, 2019 1:11 PM
December 3, [redacted] - I will be working with the same realtor in the spring for the property at 3 Pine Tree Terrace, Foxfire Village, NC [redacted]. There are a couple of changes that I would like to request for the listing: (1) The price needs to be updated to $[redacted],[redacted] as we have received offers over $[redacted],[redacted]. (2) I would like the listing to reflect that the home will be back on the market in spring [redacted]. This information can be vital for potential buyers looking to move during that time. I am currently taking a break from selling to deal with other matters. Please reach out to me via email or phone to confirm these changes. Thank you for your assistance, Barbra.
Reported by GetHuman-barbraes on Wednesday, December 4, 2019 12:12 PM
On December 3, [redacted], I am reaching out regarding my property at 3 Pine Tree Terrace, Foxfire Village, NC [redacted]. There are a couple of updates that need to be made to the listing. Firstly, the price at the top of the listing is incorrect. The accurate price is $[redacted],[redacted], which has been confirmed by other home listings in the area. No objections have been raised by realtors either. I kindly request that the listing price be corrected. Secondly, I would like to indicate that the home will be back on the market in Spring [redacted]. This important detail will be useful for buyers planning to move in the spring. Currently, I am not actively selling the property due to other commitments like selling furnishings and recovering from injuries. I appreciate your assistance in making these adjustments. Thank you, Barbra.
Reported by GetHuman4039705 on Wednesday, December 4, 2019 3:34 PM
Hello, I'm Jose Valentino and I recently used an apartment finding app. Unfortunately, the app glitched while I was entering my information and I was unexpectedly charged around $30 on my card. I was not aware of any charges and hadn't even finished filling out my profile when this occurred. I reside in TX but noticed the charge was linked to WA. I kindly request a prompt refund and appreciate your assistance in rectifying this error. Thank you and have a pleasant day.
Reported by GetHuman4059548 on Sunday, December 8, 2019 12:01 AM
I need to update the phone number in my profile as I've been receiving unpleasant messages meant for the current number owner. Despite my numerous attempts, I have been unsuccessful in resolving this issue. I kindly request assistance to change the number to avoid inconvenience to the rightful owner and to ensure rental agents can reach me directly. Your help in resolving this matter would be highly valued.
Reported by GetHuman4110806 on Tuesday, December 17, 2019 3:28 PM
I encountered an issue filling out the rental form regarding the screen report. My mailing address is a P.O Box, which caused a lockout because my current residential address was missing from Experian. I promptly updated my residential address with Experian, so I kindly request my account to be unlocked. This is crucial as I am in the process of applying for a house rental in Tucson, Arizona, and I need this matter resolved promptly to avoid losing the opportunity. Thank you for your assistance. - Saeed Rami
Reported by GetHuman-saeedram on Thursday, December 19, 2019 8:51 PM
I need assistance with correcting inaccurate information linked to my residence. The address is as follows: 40-09 [redacted] Street, Flushing, NY [redacted]. In the price history section, there are 6 listings from Auction.com that are inaccurate. Prior to 7/30/19, my property has never been listed for sale. I have owned this house since [redacted]. It is crucial to remove these erroneous listings promptly as they are affecting my current sale. Kindly send an email to [redacted] to confirm that this issue has been resolved.
Reported by GetHuman-mersand on Monday, December 23, 2019 2:57 PM
To Trulia: We are the current owners of the property at [redacted] Big Timber Drive, Wisconsin Rapids, WI [redacted], purchased in [redacted]. Kindly remove all interior and exterior photos associated with our home due to privacy concerns. The photos reveal too much information about the layout, posing a security risk. Our property is not public. Coldwell Banker, Stevens Point, WI, the seller's realtor, has already removed the MLS photos per our request. They assured this action should remove the photos from all platforms, but some images remain on Trulia. We appreciate your cooperation. Sincerely, Constance and Jeffrey K.
Reported by GetHuman-cjkfamil on Monday, December 23, 2019 3:31 PM
Thank you for reaching out about selling my lot through your company. I have a small request to make. Last year, an agent mentioned listing my property across various online platforms, including yours. However, it appears that your company marked my property as off the market between June to September [redacted]. I would appreciate it if you could investigate this further by looking into my property at 28 Mainsail Ct, Panecia, Florida (or Oaklockonee Bay, Trade Winds Marina) during those specific dates. I am excited about the opportunity to collaborate with you and sell the property. Looking forward to your findings. Mario Milano, owner since [redacted].
Reported by GetHuman4347869 on Monday, February 10, 2020 11:15 PM
I am experiencing difficulty logging in. My current email is [redacted] Previously, it was [redacted], which is no longer in use. I have not received any emails regarding resetting my password, as I can't recall the passcode I set up when I first logged in to manage our apartment rentals. This issue has persisted for two weeks without any resolution. I did receive an initial call where I was informed that someone would be contacting me, but I am still awaiting that call. Thank you, Karen L.
Reported by GetHuman4349318 on Tuesday, February 11, 2020 3:01 PM
I contacted your broker, Arnold Sobral, as we agreed to meet on Friday to view two properties. However, he has been unresponsive and is not returning my calls. I suspect there may be age discrimination involved, as he is the only broker for the three properties we discussed in Farmingville and Coram. Despite his assurance that he selects tenants, we have not had the chance to even fill out an application after our phone conversation. I tried reaching out to him to confirm details for our meeting, but he has not responded. We are looking for a more cooperative agent to assist us in finding a rental property. Thank you, Adam N.
Reported by GetHuman-naylorad on Friday, February 14, 2020 2:22 AM
I have encountered two issues that I've already informed you about. Your initial response was to have a technician contact me, but they wanted to charge a fee. This doesn't inspire much confidence in your services, however, I'm willing to give it another try. The first issue is regarding the search function, where when I input a city such as Waynesboro, PA, it only displays a small dot without an option to expand the search to a larger area. Although I can zoom in or out, the boundary on the map remains unchanged. Other platforms allow either inputting a radius in miles or drawing a custom boundary. The second problem is that often it indicates no results in the area, but I later find them through different means. This happens about 98% of the time, leading to a lack of user-friendliness and wasted time despite my familiarity with computers.
Reported by GetHuman4468554 on Tuesday, March 17, 2020 5:43 PM
I am reaching out regarding my application for a house rental in Phoenix. However, I am experiencing difficulties logging in due to an incorrect email address associated with my account. As an elderly individual, securing this rental promptly is of great importance to me. The property I am interested in renting is located at [redacted] E Rosemonte DR, Phoenix, AZ [redacted], in the Paradise Valley Horizon subdivision. It was built in [redacted], features 3 bedrooms, 2 bathrooms, and is approximately 1,[redacted] sqft. The email currently on file, pattijame195, is inaccurate. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you for your understanding.
Reported by GetHuman4614111 on Thursday, April 9, 2020 9:49 PM
There was a house listed for rent on Craigslist located at 20 Meyer Ave, POK NY, which I am very familiar with. The rent was listed at $[redacted] a month, which immediately seemed suspicious. After reaching out to a neighbor who got in touch with John Mullin, the actual owner of the house, I confirmed that it was indeed a scam. I was interested in potentially renting this beautiful Cape Cod house with an option to buy, as it aligns perfectly with what I am looking for. Despite feeling a connection to the house, deep down, I sensed it was too good to be true due to the low price. The scammer used legal terms and tactics to make it seem legitimate. While I can't purchase right now, I'd like to explore renting it. It's disheartening to encounter such dishonest people preying on others. Thank you for your attention. Karen M. Studer.
Reported by GetHuman4948375 on Saturday, June 13, 2020 5:09 PM
As a retired real estate broker, I am interested in listing some properties for sale as FSBO. If you accept such listings, please reach out at [redacted] I have a stunning and unique home above Montrose, Colorado, boasting [redacted]-degree views, approximately 3,[redacted] sq ft of living space, and a 2,[redacted] sq ft 4-bay garage with an office above, all accessible by a paved road. The property is located at [redacted] Hatton Place, Montrose, CO [redacted], listed for $[redacted],[redacted]. Additionally, there is a charming rental property at 1[redacted] Road in Montrose, CO, nestled on 5 acres. The rental includes a main home, a mobile home rented long-term at $[redacted] per month, and around 4 acres of leased hay pasture. This lovely property offers irrigation water, a fenced garden area, and is conveniently situated minutes away from downtown Montrose, with potential rezoning for affordable housing in the future.
Reported by GetHuman4908847 on Sunday, August 16, 2020 11:15 PM
I'm disappointed with the misleading practices of some Trulia listings. They quote lower rent with incentives but reveal higher actual costs later. Requiring proof of income and specific criteria before showing an apartment feels like discrimination. It's frustrating that in [redacted], these tactics persist. I know someone earning a salary, tapping into their 401K, and receiving extra SSI funds, totaling three times their regular income. It's disheartening to see such questionable behaviors still prevalent.
Reported by GetHuman-mevic on Tuesday, October 6, 2020 12:02 AM

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