I hired True Green to service my lawn. The workers came to my house to aerate the lawn...

GetHuman855625's customer service issue with TruGreen LandCare from July 2018

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The issue in GetHuman855625's own words
I hired True Green to service my lawn. The workers came to my house to aerate the lawn. But they didn't do some of my lawn. On Monday June **, **** I called true green and talked to Theresa. I expressed to her that the lawn was not all aerated and there is several hard spot on the soil. I told her I have Birthday party for my daughter on July *, **** and I wanted to know if true green had any suggestions to help me with my lawn. Theresa said she would submit my concerns and have someone get back to me. I already paid true green over $***.oo. Well it is July *, **** (** working days) and again no one called me back. It seems it takes forever for someone to call me. Therefore I paid another company over $*,***. to plant fresh sod. I feel with the lack of true greens availability and showing they have no concern for the customer, I am cancelling any service from True Green.

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TruGreen LandCare

Customer service issue
Reported by GetHuman855625
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6 others
0 customers following this

Timeline

GetHuman855625 started working on this issue
Jul 6th, 2018 6:23pm