I hired True Green to service my lawn. The workers came to my house to aerate the lawn...
GetHuman855625's customer service issue with TruGreen LandCare from July 2018
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The issue in GetHuman855625's own words
I hired True Green to service my lawn. The workers came to my house to aerate the lawn. But they didn't do some of my lawn. On Monday June **, **** I called true green and talked to Theresa. I expressed to her that the lawn was not all aerated and there is several hard spot on the soil. I told her I have Birthday party for my daughter on July *, **** and I wanted to know if true green had any suggestions to help me with my lawn. Theresa said she would submit my concerns and have someone get back to me. I already paid true green over $***.oo. Well it is July *, **** (** working days) and again no one called me back. It seems it takes forever for someone to call me. Therefore I paid another company over $*,***. to plant fresh sod. I feel with the lack of true greens availability and showing they have no concern for the customer, I am cancelling any service from True Green.
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