Because my phone service has been turned off, I am having trouble getting in touch with...

GetHuman5419010's customer service issue with TruConnect from October 2020

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The issue in GetHuman5419010's own words
Because my phone service has been turned off, I am having trouble getting in touch with you. My IMs kinda work sometimes and my emails. I am trying to simply find out what my status is and if I need to do anything? My name is Mark Marolt and my email is: Every time I have spoke with the customer service agent they send me over to IT. They want five dollars which I will get back, but I have maxed out my credit cards after becoming permanently disabled and literally do not have five dollars! So, please don’t send me over there again.

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Customer service issue
Reported by GetHuman5419010
Oct 30th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1385 others
0 customers following this


GetHuman5419010 started working on this issue
Oct 30th, 2020 10:24pm