I signed up for my goverment phone through tru connect. I was under the impression that...

GetHuman4615871's customer service issue with TruConnect from April 2020

Help with my TruConnect issue
The issue in GetHuman4615871's own words
I signed up for my goverment phone through tru connect. I was under the impression that my phone would come from qlink. A tru connect sim card shows up in *mail with no phone.I had to find a phone that was unlocked within * days. I have no income but still managed to borrow a phone . The service was activated and after a few days, the service mysteriously stopped working!! The a few days after that, it started working again. Then data they give you I have never been able to use.The tru connect service is unreliable, the customer service is basically non existent. It so frustrating that these companies seem to kick you why you are down!!! I want my service cancelled so that i can order a phone from a provider who will actually give me a phone

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Customer service issue
Reported by GetHuman4615871
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1161 others
0 customers following this
Items needed
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GetHuman4615871 started working on this issue
Apr 10th 10:23am
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Apr 10th 10:23am
GetHuman4615871 shared this issue with others over email
Apr 10th 10:24am

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