I signed up for my goverment phone through tru connect. I was under the impression that...
GetHuman4615871's customer service issue with TruConnect from April 2020
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I signed up for my goverment phone through tru connect. I was under the impression that my phone would come from qlink. A tru connect sim card shows up in *mail with no phone.I had to find a phone that was unlocked within * days. I have no income but still managed to borrow a phone . The service was activated and after a few days, the service mysteriously stopped working!! The a few days after that, it started working again. Then data they give you I have never been able to use.The tru connect service is unreliable, the customer service is basically non existent. It so frustrating that these companies seem to kick you why you are down!!! I want my service cancelled so that i can order a phone from a provider who will actually give me a phone
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