I applied and was granted a truconnect account. The SiM card was sent to me by mail. I...

GetHuman751706's customer service issue with TruConnect from August 2018

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The issue in GetHuman751706's own words
I applied and was granted a truconnect account. The SiM card was sent to me by mail. I recieved the envelope but the SIM card is not in it. It is empty.
GetHuman751706 did not yet indicate what TruConnect should do to make this right.
I have an issue with TruConnect too
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TruConnect

Customer service issue
Reported by GetHuman751706
Aug 20th, 2018 - 2 mons ago
I have an issue with TruConnect too
Not resolved
Seen by 9 customers so far
Similar issue to 84 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman751706 started working on this issue
Aug 20th 5:21pm