I bought a tb**** xp * cycle trimmer with all of the different accessories on...

GetHuman-aschil's customer service issue with Troy-Bilt from September 2018

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The issue in GetHuman-aschil's own words
I bought a tb**** xp * cycle trimmer with all of the different accessories on *******. I check my oil before I use ANY of my machines. While using the trimmer machine blower attachment the tb**** came to an abrupt hard stop where the entire machine jerked in my hands and would not restart. The Oil Was Ran Out Because The Machine Got Too Hot . It had a smokecome out of the oil area. I am definitely disappointed that this had happened. I would prefer to have the machine replaced.
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Troy-Bilt

Customer service issue
Reported by GetHuman-aschil
Sep 22nd, 2018 - 2 mons ago
I have an issue with Troy-Bilt too
Fixed
Seen by 6 customers so far
Similar issue to 223 others
0 customers following this
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Timeline
GetHuman-aschil started working on this issue
Sep 22nd 9:29pm
GetHuman-aschil shared this issue with followers on Twitter
Sep 22nd 9:30pm
GetHuman-aschil indicated the issue is not fixed yet.
Sep 25th 9:20pm
GetHuman-aschil indicated the issue is not fixed yet.
Oct 1st 5:20pm
GetHuman-aschil indicated the issue is not fixed yet.
Oct 1st 5:23pm