I am trying to register a Troy Bilt push mower and it keeps telling me my serial number...

GetHuman872419's customer service issue with Troy-Bilt from July 2018

Help with my Troy-Bilt issue
The issue in GetHuman872419's own words
I am trying to register a Troy Bilt push mower and it keeps telling me my serial number does not exist and I'm reading it straight off the identification sticker plate.
GetHuman872419 did not yet indicate what Troy-Bilt should do to make this right.
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Troy-Bilt

Customer service issue
Reported by GetHuman872419
Jul 12th, 2018 - 5 mons ago
I have an issue with Troy-Bilt too
Fixed
Seen by 6 customers so far
Similar issue to 131 others
0 customers following this
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Timeline
GetHuman872419 started working on this issue
Jul 12th 2:01am
GetHuman872419 indicated the issue is not fixed yet.
Jul 12th 4:15am
GetHuman872419 indicated the issue is not fixed yet.
Jul 13th 2:22pm