Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism a...
GetHuman-djjmer's customer service issue with Troy-Bilt from July 2018
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The issue in GetHuman-djjmer's own words
Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism at end of starter failing to engage. Can't find any replacement parts so how can it be repaired? I only need the steel mechanism at the end that engages as the starter motor turns and turns the trimmer engine. I have two of these units and both engage one or two times out of thirty tries. Please give me information about where to purchase a new part. Thanks. DM
GetHuman-djjmer did not yet indicate what Troy-Bilt should do to make this right.
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How GetHuman-djjmer fixed the problem
No part available. Have to buy a new unit.
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