Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism a...

GetHuman-djjmer's customer service issue with Troy-Bilt from July 2018

Help with my Troy-Bilt issue
The issue in GetHuman-djjmer's own words
Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism at end of starter failing to engage. Can't find any replacement parts so how can it be repaired? I only need the steel mechanism at the end that engages as the starter motor turns and turns the trimmer engine. I have two of these units and both engage one or two times out of thirty tries. Please give me information about where to purchase a new part. Thanks. DM
GetHuman-djjmer did not yet indicate what Troy-Bilt should do to make this right.
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How GetHuman-djjmer fixed the problem
No part available. Have to buy a new unit.
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Troy-Bilt

Customer service issue
Reported by GetHuman-djjmer
Jul 1st, 2018 - a yr ago
I have an issue with Troy-Bilt too
Fixed
Seen by 2 customers so far
Similar issue to 108 others
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Timeline
GetHuman-djjmer started working on this issue
Jul 1st, 2018 1:09am
GetHuman-djjmer confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 1:56pm