Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism a...

GetHuman-djjmer's customer service issue with Troy-Bilt from July 2018

Help with my Troy-Bilt issue
The issue in GetHuman-djjmer's own words
Have a troy built jump start Model No. **MRBESY***. Now out of warranty and mechanism at end of starter failing to engage. Can't find any replacement parts so how can it be repaired? I only need the steel mechanism at the end that engages as the starter motor turns and turns the trimmer engine. I have two of these units and both engage one or two times out of thirty tries. Please give me information about where to purchase a new part. Thanks. DM
GetHuman-djjmer did not yet indicate what Troy-Bilt should do to make this right.
I have an issue with Troy-Bilt too
How GetHuman-djjmer fixed the problem
No part available. Have to buy a new unit.
Please help with my Troy-Bilt issue
Do you have a customer issue as well?
We can help you get Troy-Bilt's attention and get better help faster. Tap below to get started.
Having Troy-Bilt issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-djjmer
Jul 1st, 2018 - a yr ago
I have an issue with Troy-Bilt too
Seen by 2 customers so far
Similar issue to 108 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
GetHuman-djjmer started working on this issue
Jul 1st, 2018 1:09am
GetHuman-djjmer confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 1:56pm