I placed an online order, **********. I went to the door and it was locked. I called th...

GetHuman-beevah's customer service issue with Tropical Smoothie Cafe from March 2021

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The issue in GetHuman-beevah's own words
I placed an online order, **********. I went to the door and it was locked. I called the store and I watched all the employees ignore the phone. I went through the drive through only to be told that my order would not be fulfilled because an issue with their store and that I wouldn’t get a refund at that time since it was a mobile order. I was told that I had to call a number on the website but wasn’t told the number when asked or how to find the number. The employee that came out didn’t care about the inconvenience and lacked customer service. I need a refund for my order.

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Tropical Smoothie Cafe

Customer service issue
Reported by GetHuman-beevah
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 34 others
0 customers following this

Timeline

GetHuman-beevah started working on this issue
Mar 26th 2:12am