we booked a room through ye on the **th of march for the breafey woods mayo when we boo...

GetHuman2604826's customer service issue with Trivago from March 2019

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The issue in GetHuman2604826's own words
we booked a room through ye on the **th of march for the breafey woods mayo when we booked we were told there was wifi in the rooms when we checked in there was no wifi we rang reception * times the man came up told us matiance would b up to us he sent a bar man up to deal with us and wanted us to moves rooms at half ** with * kids i said it was to late he said he would deal with it first thing next morn we never heard from him had to complain * times next day at reception then to b moved rooms st patricks day at half * kids missed parades we saw the manager the next morn he told us someone would contact us straight away next morn heard nothing rang again last weeek a manager was to contact us straight away still waitin i dont think its good enough we paid the money for the room on check in and not one had the manner this is the second time to book a hotel on this site the first time we booked with ye we had to leave the hotel with dirt after driving foe * hours to drive for another * hours not happy

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Customer service issue
Reported by GetHuman2604826
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 2140 others
0 customers following this


GetHuman2604826 started working on this issue
Mar 27th, 2019 4:37pm

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