I tried to book with Trivago this afternoon and thought I was booking directly wit them...

GetHuman-louwonda's customer service issue with Trivago from January 2019

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The issue in GetHuman-louwonda's own words
I tried to book with Trivago this afternoon and thought I was booking directly wit them only to discover that my booking was with a third party who couldn’t confirm my booking but my bank is showing that $*** has been charged on my card. The third party’s name is Amoma. I’m very upset. I had to cancel my card but the bank send that Amoma have until the **nd to take the money ($***) Not happy and I will never use Trivago again I will have to get my bank to chase the $ from them if it shows that they took it after the **nd of January.
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Trivago

Customer service issue
Reported by GetHuman-louwonda
Jan 16th, 2019 - 9 mons ago
I have an issue with Trivago too
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Seen by 2 customers so far
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Timeline
GetHuman-louwonda started working on this issue
Jan 16th 8:54am