My name is Freddy Ventura. My Itinerary * is T*********. I had a bad experience trying...

GetHuman1667532's customer service issue with Trivago from December 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1667532's own words
My name is Freddy Ventura. My Itinerary * is T*********. I had a bad experience trying to check in last night at a Hampton inn. They could not accommodate me and family. I had made a reservation for a * bed bedroom and all they could offer us was a * bed bedroom. Which was not convenient. Because they're are * people in our party. They ended up canceling the reservation. I want to get a full refund for the inconvenience.
GetHuman1667532 did not yet indicate what Trivago should do to make this right.
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Customer service issue
Reported by GetHuman1667532
Dec 1st, 2018 - 6 mons ago
I have an issue with Trivago too
Not resolved
Seen by 2 customers so far
Similar issue to 1292 others
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GetHuman1667532 started working on this issue
Dec 1st, 2018 2:36pm