Can I check a booking with you

GetHuman-smarjori's customer service issue with Trivago from September 2018

Help with my Trivago issue
The issue in GetHuman-smarjori's own words
The problem: Can I check a booking with you
GetHuman-smarjori did not yet indicate what Trivago should do to make this right.
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Trivago

Customer service issue
Reported by GetHuman-smarjori
Sep 12th, 2018 - 3 mons ago
I have an issue with Trivago too
Fixed
Seen by 3 customers so far
Similar issue to 885 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-smarjori started working on this issue
Sep 12th 6:23pm
GetHuman-smarjori confirmed the issue is fixed. Hooray!
Sep 12th 8:05pm
GetHuman-smarjori indicated the issue is not fixed yet.
Sep 12th 8:07pm