We booked a boat ride while on vacation in Panama City Beach Florida. The booking went...

GetHuman-tmainsr's customer service issue with Trivago from July 2018

1 view
 | 
508 similar
 | 
0 following
Help with my Trivago issue
First: share to improve GetHuman-tmainsr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tmainsr's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tmainsr will want to follow the link below to head to their help center. We will check on GetHuman-tmainsr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tmainsr may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-tmainsr's own words
We booked a boat ride while on vacation in Panama City Beach Florida. The booking went in for the wrong date when we got to our destination. We then were given the option to reschedule, the only openings that were left would be on the days we wouldn't been vacationing. Our other option was to refund the $** which we went thru with. The sales person (Anna) then told us if we didn't receive the $** back on our card * to ** business days, she instructed me to contact the company which whom I booked the event through (Trivago). This was on June *th **** & still no refund. Please help or advise me on a sufficient way to getting my deposit put back in my account. Thanks, Tiffany Goss
GetHuman-tmainsr did not yet indicate what Trivago should do to make this right.
I have an issue with Trivago too
How GetHuman-tmainsr fixed the problem
We are waiting for GetHuman-tmainsr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Trivago's attention and get better help faster. Tap below to get started.
Having Trivago issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tmainsr fixes it.
This email address isn't valid

Trivago

Customer service issue
Reported by GetHuman-tmainsr
Jul 25th, 2018 - 10 mons ago
I have an issue with Trivago too
Not resolved
Seen by 1 customer so far
Similar issue to 508 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tmainsr started working on this issue
Jul 25th, 2018 2:03pm