We booked a boat ride while on vacation in Panama City Beach Florida. The booking went...

GetHuman-tmainsr's customer service issue with Trivago from July 2018

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The issue in GetHuman-tmainsr's own words
We booked a boat ride while on vacation in Panama City Beach Florida. The booking went in for the wrong date when we got to our destination. We then were given the option to reschedule, the only openings that were left would be on the days we wouldn't been vacationing. Our other option was to refund the $** which we went thru with. The sales person (Anna) then told us if we didn't receive the $** back on our card * to ** business days, she instructed me to contact the company which whom I booked the event through (Trivago). This was on June *th **** & still no refund. Please help or advise me on a sufficient way to getting my deposit put back in my account. Thanks, Tiffany Goss
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Customer service issue
Reported by GetHuman-tmainsr
Jul 25th, 2018 - 10 mons ago
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GetHuman-tmainsr started working on this issue
Jul 25th, 2018 2:03pm