Hello Trivago,**I work at a Bed and Breakfast that is listed on Trivago. We keep getti...

GetHuman841358's customer service issue with Trivago from July 2018

Help with my Trivago issue
The issue in GetHuman841358's own words
Hello Trivago,**I work at a Bed and Breakfast that is listed on Trivago. We keep getting a call from someone who claims to be with Trivago and says that we need to activate our account now. The person is rather insistent and wants us to go to the computer right then and click on her directives. I say that I am not the boss, which I am not, but I am concerned that this is not legitimate. Would someone be calling from Trivago to activate our account which already seems to be operating?
GetHuman841358 did not yet indicate what Trivago should do to make this right.
I have an issue with Trivago too
How GetHuman841358 fixed the problem
Trivago wrote back that it was legitimate and we will proceed accordingly.
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Trivago

Customer service issue
Reported by GetHuman841358
Jul 2nd, 2018 - 10 mons ago
I have an issue with Trivago too
Fixed
Seen by 6 customers so far
Similar issue to 339 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman841358 started working on this issue
Jul 2nd, 2018 1:29pm
GetHuman841358 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:27pm
GetHuman841358 confirmed the issue is fixed. Hooray!
Jul 5th, 2018 4:05pm