I booked a reservation thru trivago at The Wild Horse Pass and casino in phoenix AZ for...

GetHuman-ifjimene's customer service issue with Trivago from July 2018

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The issue in GetHuman-ifjimene's own words
I booked a reservation thru trivago at The Wild Horse Pass and casino in phoenix AZ for ******. I need to cancel it. We never received a confirmation so i have NO idea who to contact about this. I was told it was PRICELINE, but everytime i call they say" we are temporarily unable to assist you" this has been for the past ** hrs!!!!!!! I KNOW i booked with a site that had a Great cancellation policy so i highly doubt it was done on Priceline* PLease help me resolve this ASAP!!! I was told by Agoda that the booking * is ********* and it was done thru Priceline. Thank you Karen and Ignacio Jimenez
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Trivago

Customer service issue
Reported by GetHuman-ifjimene
Jul 1st, 2018 - a yr ago
I have an issue with Trivago too
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Seen by 4 customers so far
Similar issue to 331 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-ifjimene started working on this issue
Jul 1st, 2018 3:04am
GetHuman-ifjimene indicated the issue is not fixed yet.
Jul 2nd, 2018 3:51am
GetHuman-ifjimene indicated the issue is not fixed yet.
Jul 2nd, 2018 6:02am
GetHuman-ifjimene indicated the issue is not fixed yet.
Jul 2nd, 2018 6:03am