Before I made my reservation it said I could cancel within ** hours. When I got my conf...

GetHuman-myrnawo's customer service issue with Trivago from June 2018

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The issue in GetHuman-myrnawo's own words
Before I made my reservation it said I could cancel within ** hours. When I got my confirmation it said no cancellations. I need to cancel my reservation. How do I go about doing it.*I tried canceling six hours later.
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Trivago

Customer service issue
Reported by GetHuman-myrnawo
Jun 24th, 2018 - 6 mons ago
I have an issue with Trivago too
Fixed
Seen by 3 customers so far
Similar issue to 283 others
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Timeline
GetHuman-myrnawo started working on this issue
Jun 24th 4:18pm
GetHuman-myrnawo indicated the issue is not fixed yet.
Jun 24th 5:19pm