I need a hotel room for tonight.- reasonably priced and close by Riviera Hotel, newark, nj.

GetHuman-ponchoqu's customer service issue with Trivago from June 2018

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Help with my Trivago issue
Before contacting them, items GetHuman-ponchoqu may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman-ponchoqu's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ponchoqu will want to follow the link below to head to their help center. We will check on GetHuman-ponchoqu later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ponchoqu's own words:
The problem I ran into: I need a hotel room for tonight.- reasonably priced and close by Riviera Hotel, newark, nj.
I trust that Trivago will make this right and come up with a resolution that is fair.
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Trivago

Customer service issue
Reported by GetHuman-ponchoqu
Jun 24th, 2018 - 2 mons ago
I have an issue with Trivago too
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Seen by 2 customers so far
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Timeline
GetHuman-ponchoqu started working on this issue
Jun 24th 2:44am