Made a reservation for a resort in Cabo San Lucas thru your company . Dates *-** thru...

GetHuman-pahokee's customer service issue with Trivago from June 2018

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The issue in GetHuman-pahokee's own words
Made a reservation for a resort in Cabo San Lucas thru your company . Dates *-** thru *-** had to cancel because weather report said hurricane Bud would hit cabo **th or **th called in the cancellation request and was told by " bed finders" that the resort , hacienda encantada, would not honor refund . Very upset ,thought I was dealing with a reputable co,trivago . Please look into this reservation * ***************** thanks Patrick Murphy
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Trivago

Customer service issue
Reported by GetHuman-pahokee
Jun 13th, 2018 - 9 mons ago
I have an issue with Trivago too
Fixed
Seen by 8 customers so far
Similar issue to 193 others
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Timeline
GetHuman-pahokee started working on this issue
Jun 13th, 2018 10:16pm
GetHuman-pahokee indicated the issue is not fixed yet.
Jun 14th, 2018 12:18pm
GetHuman-pahokee indicated the issue is not fixed yet.
Jun 16th, 2018 11:29pm
GetHuman-pahokee indicated the issue is not fixed yet.
Jun 17th, 2018 10:29am
GetHuman-pahokee indicated the issue is not fixed yet.
Jun 17th, 2018 1:11pm