Booked a stay at Calypso Cay Resorts in Lake Buena Vista Florida. My reservation was n...

GetHuman-diannalf's customer service issue with Trivago from June 2018

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The issue in GetHuman-diannalf's own words
Booked a stay at Calypso Cay Resorts in Lake Buena Vista Florida. My reservation was not found after walking from hotel to hotel finally I just decided to try to book another stay with a different Hotel on site the amount of the stay was $*** which was never refunded back due to driving for over two and a half hours I had no choice but to try and book another stay with another hotel on site once I book The stay I then had trouble with that reservation so finally they just decided to give me a room which the next morning as I'm getting up to get dressed a random guy had a room key and walked in on me and I was naked I am very disappointed highly upset and most of all embarrassed at the fact that someone walked in while I was getting dressed the hotel staff did refund that particular night stay but I think more should be done I should at least receive my $*** and a comp stay.
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Customer service issue
Reported by GetHuman-diannalf
Jun 12th, 2018 - 9 mons ago
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GetHuman-diannalf started working on this issue
Jun 12th, 2018 10:08pm
GetHuman-diannalf indicated the issue is not fixed yet.
Jun 12th, 2018 10:09pm