I have booked the room vide booking no. **********, today. While searching i have selec...

GetHuman-siddaraj's customer service issue with Trivago from June 2018

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I have booked the room vide booking no. **********, today. While searching i have selected the family room and also provided the my family details i.e no. of adults and Children with age of children. I.e * adults and * children. Accordingly you suggested the room with cost* night. Then i booked.*After booking i received information from hotel representative that we can provide only * adults and children not considered and demanding extra cost for children why?*We have booked for total *members including * adult and * children*Pl. clarify this matter. Matter most urgent.*Thanks*Siddaraja Chari
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Trivago

Customer service issue
Reported by GetHuman-siddaraj
Jun 8th, 2018 - 4 mons ago
I have an issue with Trivago too
Fixed
Seen by 5 customers so far
Similar issue to 78 others
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GetHuman-siddaraj started working on this issue
Jun 8th 9:59am
GetHuman-siddaraj indicated the issue is not fixed yet.
Jun 9th 11:09am