I have went to my bank and got the past * months of transactions and deposits and notic...

GetHuman-dsuther's customer service issue with Trivago from May 2018

Help with my Trivago issue
The issue in GetHuman-dsuther's own words
I have went to my bank and got the past * months of transactions and deposits and noticed that I have not received my ***.** deposit I made for a suite I did not want to utilize as when I did book it the date was not correct so I had to cancel it right away. So i don't understand why I haven't got the money back yet as it over the ** days you guys said it would take to receive that money back. My phone number is ***-***-**** also I can send proof that the money has not been deposited to my bank account
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Trivago

Customer service issue
Reported by GetHuman-dsuther
May 17th, 2018 - 10 mons ago
I have an issue with Trivago too
Fixed
Seen by 2 customers so far
Similar issue to 24 others
0 customers following this
Items needed
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Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-dsuther started working on this issue
May 17th, 2018 4:38pm
GetHuman-dsuther indicated the issue is not fixed yet.
May 17th, 2018 4:38pm